Why Krystal?

Look at what makes us different from other web hosts

UK Phone Support

Friendly experts, here to help whenever you need us

Our 100% UK based Hosting Heroes are always on hand to help solve your problems.

We were one of the first UK hosts (~2004) to offer phone support and still do to this day. You can also contact us by ticket or live chat. PCI-DSS compliant hosting plans come with 24/7 emergency phone support.

Honest and Principled

From day dot Krystal has been about transparency, hence the name...

Treating people fairly, and as humans, is why we set up in the first place. Read our story.

It’s in our DNA—ask any member of the team about your needs and you’ll always be advised to take the smallest plan you can. You can always upgrade in the future without penalty, as and when you need to.

You can read all of our commitments/promises here.

All Inclusive

Everything you need, included in the price you see. No hidden extras.

Buying something that needs additional "extras" to function fully isn’t just frustrating, it can get expensive. (It’s also a dishonest business practise in our books). So we don’t do it.

All of our hosting include everything you need to get started out of the box.

  • cPanel hosting control panel
    The life-simplifying control panel. Try a demo here.
  • Automatic off-server backups with simple click-restore functionality via your cPanel control panel.
  • Email accounts that support secure POP3

Proven Track Record

We’re no fly-by-night company.

We’ve been doing business since 2002, a veritable eon in the web hosting industry. (And we’ve still got clients from the early years.) Our business is built on our reputation—we rely nearly entirely on word of mouth to win new customers. In our most recent customer survey 92% of clients said they would recommend us.

You can also read through our reviews on the fully independent TrustPilot website.

Fast and Reliable

Never wait for your site again.

We come from a technical background—not a sales background. (In fact, we don’t even have salesmen.) What do a bunch of computer science graduates and IT whizz-kids do? They make things go as fast as possible, of course.

  • We use LiteSpeed web server in combination with its built in LiteSpeed caching to speed up web requests.
  • We only use enterprise grade hardware.
  • All of our plans (even the smallest ones) have lightning fast Solid State Disks (SSD).
  • We don’t overcrowd our servers and prevent any one user from dominating the servers’ resources.

If that all sounded a little technical, don’t worry. Just know that we take care of all of the little details for you so you can just sit back and enjoy the speed.

Simple cPanel, WordPress & more

You’ll be up and running in just a couple of minutes.

Many of our customers want to get up and running fast with WordPress hosting. We’ve set things up to make that as easy as possible for you.

That also goes for hundreds of other types of web software, including Drupal, Joomla and Magento which are all easily installed via Installatron, which has over 200 free scripts.

Money back Guarantees

Try us today, risk free.

We’re so confident that you’re going to love being a part of Krystal/Krystopia, that we’ll make 2 promises to you right now.

  1. If you’re unsatisfied for any reason at all in your first 60 days, we’ll give you your money back. No quibbles.
  2. We also guarantee that your server will be up at least 99.99% of the month. That means that if your website is down for more than 10 minutes in a month you won’t pay for that month.