Includes free SSL certificate, unlimited bandwidth & fully optimised for WordPress.
Fully PCI-DSS compliant hosting, backups every 4 hours & free DDoS protection.
Unlimited bandwidth, WHM & cPanel control panel & fully white label.
Great value domain names available.
Create a professional looking website in minutes. Over 190 templates.
Speed up the delivery of your site.
Beautifully Simple. Massively Configurable. Scales from 1 VPS cloud, all the way up to a load balanced cluster.
Fully managed, high-spec dedicated servers deployed on our gigabit network, backed by our superior 24/7 UK support.
For our clients only. Open a ticket you can track and reply to.
Instantly talk to one of our support team, we're here to help.
Talk to us: 020 8050 1337 (Monday–Friday 9am – 8pm)
Business plans have access to 24/7 emergency phone support.
Search our extensive archive of guides to help you with your hosting account.
or go directly to our support site:
This article describes the steps required to create an extra FTP account in your cPanel account. This is sometimes useful if you wish to allow someone else to develop your websitem but you do not want to allow them to access the rest of your home directory.
IMPORTANT : You must balance this decision with the fact that extra FTP accounts may be accessed using open/unencrypted FTP connections, and as such may be more vulnerable to hacked should your developer be using an insecure network.
IMPORTANT : Your extra FTP accounts can not be accessed using SFTP (SSH FTP) on Port 722 - However, for increased security they can be accessed using FTP/S (Explicit SSL/TLS FTP). Please search the knowledgebase for FTP SETTINGS to find out more.
This article assumes you are already logged into your cPanel account.
Step 1 - Open the FTP Accounts screen in cPanel
Click on the FTP Accounts icon in the Files area of your cPanel account.
Step 2 - Enter details
When complete, click the Create FTP Account button. That's it!
Deleting an FTP account
You can always safely delete an extra FTP account - this will NOT remove the files that have been uploaded.
How to change the settings or password of an FTP account
You can change the password of an extra FTP account by clicking the Change Password link in the FTP Accounts section of the FTP Accounts page.