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You can upload files using FTP, SFTP or WebDAV (if you have a suitable client). These are brief overviews of how to connect for those who are experienced with configuring faile transfer software. For more detailed instructions for specific software please search the knowledgebase. Krystal server's almost exclusively require either SFTP or FTPS connections. Plain text FTP authentication, although available on some servers, is being phased out.
FTP and FTPS Connections
Primary FTP Account
Connect using your cPanel username and cPanel password.
Extra FTP Accounts
You can also configure extra FTP accounts for third parties via the FTP Accounts icon in cPanel. These allow you to define a different virtual root directory for developers, restricting them from accessing the rest of your home directory. Note: These accounts are NOT supported through the SFTP system.
These accounts are connected to using the username (usually in the form of username@domain) you create in cPanel and the password you assign to them.
Primary SFTP Account
You connect to your home directory using your cPanel username and cPanel password.
Extra FTP Accounts cannot be connected to using SFTP!