Web Hosting

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Connecting your first domain to Onyx

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STEP ONE - Telling Onyx about your domain name

Domain configuration instructions

This set of instructions will configure Onyx to display your website in a browser using either www or non-www as the primary domain. The non-primary variant will then re-direct to the primary variant. i.e. Using www.domain.com as the primary domain will see domain.com redirect to it and vice versa.

  1. Login to your Onyx Portal
  2. Select the site you wish to add the domain to
  3. Select Settings -> Domains on the left hand menu
  4. Click Add a Domain
  5. Enter the following:

    • Enter your domain name:
      Your domain as you'd like it to appear to users. Enter it with or without the www. that's your preference.

    • Would you like to redirect all requests to this domain to your primary domain?
      No – serve my website from this domain as normal

    • Create www and bare domain versions?
      Yes – setup both www and a bare domain.

  6. Click Add this domain

After adding this the Onyx platform is now aware of your domains existence. It is now time to point your domain name to the Onyx platform. Please see the “Point your domain to the Onyx platform” heading below for instructions on how to do this.

STEP TWO Pointing your domain to Onyx platform

OPTION 1 - Changing Nameservers

Ask your domain registrar to change your nameservers to ours. These are:

  • ns1.onyx.io
  • ns2.onyx.io

Once you change nameservers you will need to tell Onyx you wish to use its' DNS tool. You can do this by following this guide.

Changing your nameservers makes Onyx responsible for your DNS. If you make use of third party email providers or point other records elsewhere you will need to configure this within the Onyx DNS tool prior to switching your nameservers. If you’d rather Onyx did not control your DNS then please see the changing your a record section below.

OPTION TWO - Changing your A record

To point the site by A record you will need to change the www and non-www variant A record to that shown on your Onyx site's Domains settings page. To find out the A record of your Onyx hosting account please follow these steps.

  1. Login to your Onyx Portal
  2. Select the site you wish to add the domain to
  3. Select Settings -> Domains on the left hand menu
  4. You will see your IP address mentioned in the information notice.

Due to the way Onyx handles SSL certificates and redirections, please set an A record for both the www and non-www variant of your domain. Using a CNAME for www, for example, may have undesired effects.