Includes free SSL certificate, unlimited bandwidth & fully optimised for WordPress.
Fully PCI-DSS compliant hosting, backups every 4 hours & free DDoS protection.
Unlimited bandwidth, WHM & cPanel control panel & fully white label.
Great value domain names available.
Create a professional looking website in minutes. Over 190 templates.
Speed up the delivery of your site.
Beautifully Simple. Massively Configurable. Scales from 1 VPS cloud, all the way up to a load balanced cluster.
Fully managed, high-spec dedicated servers deployed on our gigabit network, backed by our superior 24/7 UK support.
For our clients only. Open a ticket you can track and reply to.
Instantly talk to one of our support team, we're here to help.
Talk to us: 020 8050 1337 (Monday–Friday 9am – 8pm)
Business plans have access to 24/7 emergency phone support.
Search our extensive archive of guides to help you with your hosting account.
or go directly to our support site:
cPanel account creation and upgrades
Once you have paid for your new account or your upgrade, it is put into a job queue for creation. Normally, new accounts are created within a minute or so, and your welcome email will be sent to you with your login details once completed.
Upgrades from a Standard Plan (Amethyst, Topaz or Ruby) to another Standard Plan, or from a Premium Plan (Sapphire, Diamond) to another Premium Plan are nearly instant and do not incur any downtime or disruption.
Upgrades between Standard, Premium, and Reseller Plans involve moving your cPanel account to a different platform and will therefore be carried out my a technician at a mutually convenient time we will agree with you.
New Domain purchases are normally processed within a few seconds (unless there was a problem with the details you supplied). If your domain name does not appear in your client area after purchase, please get in touch with us to resolve the issue.
Domain transfers - a lot of things have to happen in order for a domain transfer to take place - A domain transfer can complete from within a few minutes to a few days depending on many external factors (including the existing registrar). Please search for domain transfers in the Knowledge Base for more information. Unlike some companies Krystal DO NOT CHARGE for transferring domains away.