Getting Started

Please find below our list of Getting Started guides to help with your hosting account.

How do I upgrade my hosting plan?

This article was posted in: Getting Started

Your hosting plan can be upgraded at any time via your Client area (not your cPanel account).

Any remaining time left on your current plan is taken into account when calculating the upgrade/downgrade price, so you don't lose out.

Upgrades from a Standard Plan (Amethyst, Topaz or Ruby) to another Standard Plan, or from a Premium Plan (Sapphire, Diamond) to another Premium Plan are nearly instant and do not incur any downtime or disruption. NOTHING actually changes within your cPanel account so there is NO DISRUPTION - we simply adjust the quotas and limits applied to your plan.

Upgrades between Standard, Premium, and Reseller Plans involve moving your cPanel account to a different platform and will therefore be carried out by a technician at a mutually convenient time to be agreed with you - if you purchase this kind of upgrade, please raise a support ticket to begin the process.


Step 1 - choose your service

After logging into your client area, click on the WEB HOSTING button.


Step 2 - choose which plan to upgrade

Select the hosting account you want to upgrade, and click the MANAGE button.


Step 3 - choose to upgrade

  1. Click the Upgrade menu item on the left.
  2. Then, choose the package you wish to upgrade to (the billing period will remain fixed - if you wish to change this, please contact support)
  3. Then click the UPGRADE PACKAGE button on the right to be taken through the normal payment system.