Includes free SSL certificate, unlimited bandwidth & fully optimised for WordPress.
Fully PCI-DSS compliant hosting, backups every 6 hours & free DDoS protection.
Unlimited bandwidth, WHM & cPanel control panel & fully white label.
Great value domain names available.
Create a professional looking website in minutes. Over 190 templates.
Speed up the delivery of your site.
Beautifully Simple. Massively Configurable. Scales from 1 VPS cloud, all the way up to a load balanced cluster.
Fully managed, high-spec dedicated servers deployed on our gigabit network, backed by our superior 24/7 UK support.
For our clients only. Open a ticket you can track and reply to.
Instantly talk to one of our support team, we're here to help.
Talk to us: 020 8050 1337 (Monday–Friday 9am – 8pm)
Business plans have access to 24/7 emergency phone support.
Search our extensive archive of guides to help you with your hosting account.
or go directly to our support site:
If you find that you are unable to:
...then it is most likely that your IP address has been blocked for some reason. Don't Panic! The rest of the world can still see your website, we are only blocking your own connection.
How to remove your IP address from the firewall
From the client area dashboard, click on the Web Hosting link.
Simply click the CHECK FIREWALL button. If you are blocked you will see CHECKING, UNBLOCKING, UNBLOCKED in sequence. Alternatively, click the MANAGE button - the following screen will automatically unblock your IP address.
About our IP address blocking policies
In order to protect our service from abuse, the following events will lead to your IP address being blocked. Usually this is only temporary (usually 20 minutes), but it may become permanent if you are temporarily blocked more than 3 times within a 24hr period. Common reasons for your IP address becoming blocked include (in order of popularity):
Note for web developers: If you have just added new scripts/modules to your website it is also possible that mod_security might be triggered. While this is rare, if you experience a series of 403 forbidden errors, and then find yourself unable to connect, then it is likely that mod_security has logged security events which have lead to your IP being blocked temporarily.
In this event, please contact us giving full details of the URL you were using, the time of the events and your public IP address (available from http://viewmyip.co.uk). We will then analyse the mod security logs and find out what rules were triggered, if any.