Getting Started

Please find below our list of Getting Started guides to help with your hosting account.

Can Krystal design or modify my website for me?

This article was posted in: Getting Started

Do we design websites?

In short, no. However, we do provide various tools to make it easier for you to build your own webiste including an automated website builder, and automated web application installer built into every cPanel account. For more information search this site for sitebuilder or Installatron.

We are a web hosting company, so our primary focus is on delivering high quality, secure and reliable services on which to host your website. Therefore, we do not get involved in designing websites for our customers - it's not what we do best. Also, many of our customers are web designers, so we really don't want to compete with them!

But I just need something on one of my pages modifying...

We will attempt to correct simple misconfigurations or remove content which is illegal from your site, but I'm afraid you must be responsible for your own website content.

Under exceptional circumstances we may agree to carry out more extensive work that is required to get your website working (not to redesign it) if it was transferred in from another host, but this may incur a nominal charge which must be agreed before work can commence. Depending on our workload we may decline to carry out any such work, in which case you should seek the help of a local web developer.