Includes free SSL certificate, unlimited bandwidth & fully optimised for WordPress.
Fully PCI-DSS compliant hosting, backups every 4 hours & free DDoS protection.
Unlimited bandwidth, WHM & cPanel control panel & fully white label.
Great value domain names available.
Create a professional looking website in minutes. Over 190 templates.
Speed up the delivery of your site.
Beautifully Simple. Massively Configurable. Scales from 1 VPS cloud, all the way up to a load balanced cluster.
Fully managed, high-spec dedicated servers deployed on our gigabit network, backed by our superior 24/7 UK support.
For our clients only. Open a ticket you can track and reply to.
Instantly talk to one of our support team, we're here to help.
Talk to us: 020 8050 1337 (Monday–Friday 9am – 8pm)
Business plans have access to 24/7 emergency phone support.
Search our extensive archive of guides to help you with your hosting account.
or go directly to our support site:
This article will show you how to access SpamExperts Email Protector and check your delivery logs. The logs can help you determine if a message was received at all by the SpamExperts filters, and whether the message was treated as spam. This article assumes you are already logged into cPanel.
Accessing the StriKe system
You can access the SpamExperts configuration settings for your cPanel account via the Mail section, and clicking on the SpamExperts icon.
Once you have logged into SpamExperts, look for the Log Search icon, and click it.
There are a comprehensive set of search parameters. You do not have to use all of them (or any of them if you want to see everything!). The broader your search, the more records will be returned.
The most common type of search is as follows - all of the following settings are optional.
NOTE : If you search on PART of a value (e.g. if you want to find all messages that contain the word "money" in the subject, then you MUST enable "Return partial matches" - see below)
When you click the Start search button you will get a table of results showing message receipt time, sending host message ID, sending hostname, sender email address, recipient (the bit of the email address at your domain in front of the @ symbol), and the message classification. This can help you determine what further action to take - but don't worry none - if you don't know what do to, just raise a support ticket!