Includes free SSL certificate, unlimited bandwidth & fully optimised for WordPress.
Fully PCI-DSS compliant hosting, backups every 4 hours & free DDoS protection.
Unlimited bandwidth, WHM & cPanel control panel & fully white label.
Great value domain names available.
Create a professional looking website in minutes. Over 190 templates.
Speed up the delivery of your site.
Beautifully Simple. Massively Configurable. Scales from 1 VPS cloud, all the way up to a load balanced cluster.
Fully managed, high-spec dedicated servers deployed on our gigabit network, backed by our superior 24/7 UK support.
For our clients only. Open a ticket you can track and reply to.
Instantly talk to one of our support team, we're here to help.
Talk to us: 020 8050 1337 (Monday–Friday 9am – 8pm)
Business plans have access to 24/7 emergency phone support.
Search our extensive archive of guides to help you with your hosting account.
or go directly to our support site:
This article assumes that you have already configured a mailbox using a Krystal cPanel account. To carry out the instructions in this article you will need the Manual Settings for your mailbox. You can obtain these in cPanel > Email Accounts by clicking on the More button next to your mailbox details, and selecting Configure Email Client.
Log into your GMail account, and click on the settings button at the top right (The little Cog icon), and from the drop down menu, click Settings.
From the menu, click Accounts and Import, and from the settings that appear, click on Add a POP3 mail account that you own.
Enter the full email address of the mailbox for which you wish to collect mail.
Enter the server connection details as follows:
Username: Enter the full email address of the mailbox from which you wish to collect mail and will differ from the example above. Password: Enter the mailbox password, as previously configured via cPanel. POP Server: This must be the Home Server name that hosts your cPanel account, and may differ from the example above. Port: Set this to Port 995
Leave a copy of retrieved message on the server - If you connect directly to your Krystal mailbox using other email clients, then you may want to tick this box. If you only use your GMail account to connect directly to your Krystal mailbox, and you configure your other devices (phones etc) to connect to your GMail account, then you should leave this unticked.
Always use a secure connection (SSL) when retrieving mail - This must be ticked as the vast majority f our servers now require SSL encryption to protect your mail while it is in transit.
Label incoming messages: This is up to you - you can apply any label you wish, or none.
Archive incoming messages: This will cause any messages that GMail collects from your Krystal mailbox to go straight into the All Mail folder in Gmail and skip the inbox completely.
You can now also add the ability to send email from your GMail account, but using your Krystal mailbox address as your identity. Do proceed, click Next Step.
We will be setting up your Krystal mailbox as an alias for your GMail address. For more information on how this will work, click here.
Name: Enter your display name here - this is just how you wish your name to be shown to the recipients of your messages. Treat as an alias: Tick this box (it is ticked by default).
Click Next Step
Now we muct configure the outgoing SMTP server settings.
SMTP Server: This must be the Home Server name that hosts your cPanel account, and may differ from the example above. Port: 587 Username: Enter the full email address of the mailbox from which you wish to collect mail and will differ from the example above. Password: Enter the mailbox password, as previously configured via cPanel. Secured connection using TLS: Choose this option.
Finally, click Add Account.
Log into your Krystal mailbox using alternative means (webmail is a good alternative) and obtain the verification code that Google have sent to you. You can find out how to log into webmail here.
Enter the verification code in the box provided, and click Verify - that's it!
You should now see something like this in your Accounts and Import screen