24/7 support

24/7 UK Support

Round-the-clock hosting support from our skilled UK-based team including Live Chat.
100% UK based

100% UK based

We do NOT outsource: All of our staff, support and servers are based in the UK.
Loved by customers

Loved by customers

Ranked #1 on TrustPilot for cloud hosting, where we receive consistent 5-star reviews.

Cloud Hosting

Unlimited SSD cloud hosting with superior UK support

Our web hosting is affordable, reliable, fast and trusted by over 12,907 customers to keep their websites online.

Instant setup

First month only £1.00

A great way to try us and experience a new-level of cloud hosting, includes 60-day money-back guarantee!

View cloud hosting plans

How can we help?

Talk to our friendly UK team, we'll be happy to assist you with any questions you have.

Call: 020 8050 1337

Start a live Chat

Free 256-bit SSL certificate

A FREE SSL certificate can be applied to every domain hosted under your cloud hosting plan; enables you to use https:// on all your websites at no extra cost.

Optimised for WordPress

Our SSD based servers are fully optimised for WordPress and many more web applications, delivering speeds that are 16x faster than standard web hosts.

FREE Website Builder

Build a website in minutes, no coding skills required, includes over 190 professional looking templates for you to edit.

FREE cPanel migrations

Order a hosting package from us and we'll transfer your existing website and files to us for free, at a time & date that’s convenient to you.

FREE data backups

We take regular backups of your data in case files/folders needs to be restored at any point.

99.9% uptime guarantee

We pride ourselves on providing a very reliable uptime guarantee ensuring high availability for your website.

FREE UK based support

We don't outsource. 100% UK based support, providing an impeccable service to all of our customers via phone, ticket & live chat.

Unlimited bandwidth

Never worry about bandwidth limits again, unlimited bandwidth is provided as standard.

DDoS protection

All cloud hosting plans are protected by 1,000Gbps of DDOS protection as standard to help provide peace-of-mind.

Money back promise

Our cloud hosting customers are very satisfied with the service we provide, we believe you will too. So much so we offer a 60 day money-back guarantee.

Hosting rated 9.8/10 based on 436 genuine reviews. Verified by: TrustPilot

12,907+ Customers

Host with us, including these famous brands...

Cadbury
NHS
Nike
Iceland
Cath Kidston
Financial Times

Talk to us today about your hosting requirements...

Contact Us Questions? Start a live chat
or call our friendly team: 020 8050 1337

Fully optimised SSD hosting for your applications

Optimised for WordPress & more


Our cloud hosting platform has been fully optimised to offer outstanding performance for your web applications; delivering speeds of up to 16x faster than standard web hosts

16x faster  hosting

LiteSpeed Caching + SSD disks = 16x faster websites

All our hosting packages utilise LiteSpeed, blazing fast memory caching to speed even the most busy website with no code changes needed. Combine this with our fully 100% SSD disks for both files and MySQL, you’ll experience superior performance for your website.

Our web hosting platform is the perfect choice for your WordPress website, order today and benefit from the following:

FREE cPanel migrations

Our free migration service means that we'll move your entire WordPress installation (or any website) from your existing web host, at a time that suits you, to your new Krystal web hosting package.

We'll make the process as painless as possible for you.

FREE UK Support

We're always on hand to assist you should you ever need it. We're fully UK based and do not outsource our support; we're constantly getting top feedback for our service and believe we offer one of the best customer support experiences in the hosting industry.

Unlimited bandwidth

Not only will your website be deployed on our fully optimised SSD based hosting platform, but you can also take advantage of unlimited bandwidth, meaning you won't have to worry about website traffic limitations ever again.

Try our hosting today for only £1

Cloud hosting plans & pricing

Amethyst


Limited time offer

First month, pay only:

£1.00

Then pay from only £2.99 /month

  •   Just quintupled!  
    5GB SSD disk space
  • 2 Unique Websites
  • Unlimited Bandwidth
  • FREE website builder
  • 20 MySQL databases
  • Free SSL Certificate (256-bit)
  • Free Standard backups

Order this package

Start with a 1 month trial for only £1?

Inc. 100% Money-back guarantee


Hosting Pricing:

  • Monthly: £2.99 (first month £1)
  • Yearly: £29.99 (save 16%)
  • Every 3 years: £69.99 (save 35%)

Topaz


From only:

£5.99

/month

+ FREE domain on annual plans

  • 10GB SSD disk space
  • 10 Unique Websites
  • Unlimited Bandwidth
  • FREE website builder
  • 50 MySQL databases
  • SSH access
  • Free SSL Certificate (256-bit)
  • Free Standard backups

Would you like this plan?

Inc. 100% Money-back guarantee


Hosting Pricing:

  • Monthly: £5.99
  • Yearly: £59.99 (FREE domain + save 16.5%)
  • Every 3 years: £139.99 (FREE domain + save 35%)
  • Important: Your free domain can only be claimed when you first sign-up.

Ruby


From only:

£9.99

/month

Free domain for lifetime of plan

  • Free lifetime domain name (must be ordered at checkout)
  • Unlimited SSD disk space
  • Unlimited Unique Websites
  • Unlimited Bandwidth
  • FREE website builder
  • Unlimited MySQL databases
  • SSH access
  • Free SSL Certificate (256-bit)
  • Free Standard backups

Would you like this plan?

Inc. 100% Money-back guarantee


Hosting Pricing:

  • Monthly: £9.99 (FREE domain name)
  • Yearly: £99.99 (FREE domain + save 16.6%)
  • Every 3 years: £239.99 (FREE domain + save 33%)
  • Important: Your free domain can only be claimed when you first sign-up.

100% Money-back guarantee

We're so confident in our service that we offer a full 60 day money-back guarantee on all cloud hosting packages.

FREE cPanel migration

Order a hosting package today and we'll move your existing website for free at a time/date convenient to you.

FREE UK support

With every Krystal hosting plan, you're backed by a dedicated UK team of hosting support professionals, ready to assist you.

Krystal, the best cloud hosting provider for your website...


Krystal first started back in 2003, since our inception we’ve managed to retain an impeccable hosting reputation; we spend a large investment of our resources building upon, improving, maintaining and supporting our platform. This ensures that we’re able to provide a robust, resilient, optimised and lightning fast hosting environment for all our customers’ websites.

It’s no wonder we’re the UK’s fastest growing cloud hosting provider (our clients would consider us the best); our platform utilises 100% SSD disks for files, databases and email to ensure exceptionally fast delivery times of your data. Backed by 100% UK based support that’s available 24/7 with a guaranteed network uptime promise of 99.99% (one of the highest in the hosting industry) your website is in safe hands. Plus, should any new customers wish to see for themselves why we’re the gem of the hosting industry, we confidently offer a 60 day money-back guarantee on all new orders.

Some of our best cloud hosting features include:

  • 100% enterprise-grade SSD disks for files, databases and emails (in RAID 5)
  • 99.99% network uptime guarantee SLA
  • Fully optimised web servers utilising LiteSpeed caching
  • CloudLinux with cPanel for added security/performance
  • Non-overloaded servers to ensure optimal website performance
  • 24/7 UK based support via ticket & live chat
  • Unlimited bandwidth on all cloud hosting plans
  • FREE cPanel website migrations (we’ll handle to move)
  • FREE Let’s Encrypt SSL certificates on ALL domains hosted
  • FREE DDoS protection as standard
  • FREE regular offsite backups
  • FREE website builder on all cloud hosting plans
  • SSH access included
  • 100% renewable energy data centre
  • 100% PCI-DSS compliant hosting on Business plans
  • 60 day money-back guarantee
View plans and prices

Krystal has put considerable investment into ensuring your website is served at an optimum speed, this is achieved by using a combination of enterprise-grade hardware (our servers use premium components, dual CPUs with 8+ cores & Enterprise-grade SSD drives), optimised caching rules utilising LiteSpeed & custom server configurations, plus a resilient, fully diverse, high capacity multi-carrier network, which is 100% UK based.

Our redundant optical ring is served between Telehouse North and Netwise House in London which boasts 20Gbps data transfer speeds; the best global routes and routing technologies plus Low-latency links to USA and worldwide. All accounts are also deployed within a CloudLinux shell, keeping data and resources independent; we also promise to never overload our servers - We want your websites to load blazingly fast. Plus, this is all backed by our 99.99% uptime-guarantee.

Who is the the best cloud hosting provider? That’s a question that can be extremely tricky to answer these days, with most web hosts offering seemingly similar packages with almost identical specifications. Many hosts can overpromise and underdeliver especially when it comes to providing quality support (and let’s be honest this is where most hosting companies fail).

So, who is the best? It really comes down to reputation (did we mention that Krystal are ranked #1 on TrustPilot within the hosting industry...) plus your own personal experience with a company; does your website load fast and is deployed within a stable environment with little to no downtime? Is your hosting platform supported should issues arise with your website and are they answered in a fast, polite manner that leads to a swift resolution?

These questions and more are at the forefront of our ethos and we understand that a person's needs when it comes to web hosting (we’re a people too, not machines) we want to provide the best speed, security and support for our customers.

So, the best way to establish if a hosting company is for you is to simply try them! So, we’d love for you to try us today, completely risk-free; we only ask you to pay £1 (used to validate you’re a genuine customer) for your first month of hosting, plus you’re backed by our 60-day money back guarantee should you change your mind, although we’re confident you’ll stay once you experience Krystals’ new-level of hosting service & support.

Here’s some points that we feel make us one the best web hosting providers:

24/7 support from experienced, friendly and knowledgeable staff

100% UK based, personable and intelligent support personnel are ready and on-hand to deliver swift resolutions to your issues via Live Chat support ticket system and telephone.

Stellar reputation & in business since 2003

Since our inception in 2003 we wanted to create a hosting company that stands out from the rest, the hidden gem of the hosting industry. We now proudly host over 12,907 customers and receive consistent 5-star reviews from our customers and how they enjoy the service and support we provide and consider us the best host for their WordPress website in 2017.

All these features FREE as standard

  • FREE 256-bit SSL certificates for ALL domains you host with us (powered by Let’s Encrypt)
  • FREE weekly/monthly backups for all your website data (this can be upgraded to daily backups powered by R1Soft, if required)
  • FREE migrations, if you have a cPanel based hosting account elsewhere, our migrations team will happily migrate your website (inc files, databases and emails) at a time and date convenient to you.
  • FREE SpamExperts email filter, helping you keep your inbox spam-free.
  • FREE 1,000Gbps DDoS protection
  • FREE feature-rich website builder, allowing you create a website with no web development knowledge, pick from a large selection of ready-to-go templates.
  • FREE 200+ web apps, easily installed via your cPanel control panel, powered by Installatron.
  • FREE cPanel, industry leading hosting control panel software allowing to fully manage your website from creating email accounts to managing your files; cPanel makes hosting management a breeze.
  • FREE UK based support

We strive to be the best managed cloud hosting provider in the UK, not only are we proud of our advanced hosting network but also the way in which we support our customers. Our managed hosting ensures our servers are always secure and patched to the latest stable versions to provide optimal security and performance. Comprehensive firewall rules, real-time file scanning for malicious objects, mod_security and more are all managed on a server-by-server basis by our expert team, so all you have to do is take care of is your website!

Our support is readily available 24/7 via Live Chat and ticket where we can provide very swift response & resolution times to your issues. We’re proud to say that our support team regularly receives 5-star reviews on TrustPilot & feel that it really sets the standard for hosting support in the UK.

Any questions? Talk to us today!

All our cloud hosting packages include unlimited bandwidth as standard, this ensures that you’ll never need to worry about hitting any data limits. Our unlimited data is served from our UK datacentres, a fully diverse, 20Gbps high capacity multi-carrier network utilising the best global routes and routing technologies. So to put it bluntly...We're fast!

Fast & unlimited UK cloud hosting:

  • A fully diverse, high capacity multi-carrier network.
  • Connections to multiple UK data centres.
  • Access to 500+ service providers & carriers.
  • L1, L2 & L3 transit to worldwide locations.
  • The best global routes and routing technologies.
  • Access to major internet exchange points.
  • Low-latency links to USA and worldwide.
cPanel hosting control panel

Manage your web hosting account with ease...

All hosting packages we deploy use cPanel, the industry leading web hosting management tool. cPanel takes care of all your website management needs, from creating new email accounts, uploading and editing files to backing up your website, cPanel makes hosting management a breeze. Plus, should you ever need assistance with any aspect of your hosting account, our support staff are here to assist you.

cPanel features include:

  • File Management:
    Upload, create, remove, and edit files and folders while monitoring your website's disk space usage.
  • Email management:
    Create email accounts, forwarders, and autoresponders as well as account and user-level filtering to manage email.
  • Security:
    Configure password-protected directories, IP address denials, SSL/TLS, and GnuPG key settings to restrict access.
  • Domains:
    Set up subdomains, addon domains, parked domains, and redirects and control your DNS.
  • Install applications:
    Over 200+ web applications can be installed in a few clicks including WordPress, Magento, Joomla! & more.
  • Database management:
    Store and manage large amounts of data and limit access using MySQL databases.
  • Analytics & Log management:
    Get to know your audience and track your website's performance using Webalizer and AWStats.
  • Backup wizard:
    Use the Backup Wizard as a step-by-step guide to assist you and make certain that you do not lose anything important.
cPanel Hosting

Superior hosting support

Our 100% UK based support is ready to assist...

We pride ourselves on offering a hosting support service like no other; polite, knowledgeable, fast and always ready to help.

  • 100% UK based support staff
  • 100% UK based data centre
  • An average 76 phone calls received per day
  • FREE ticket, phone and email support
  • Uptime this month: 100%

Transparent, honest support

At Krystal we like to be as transparent and honest as possible, below are the latest support statistics from the last 30 days:

Get in touch if you have any questions about our hosting:

Contact support Start a live chat

Unlimited cloud hosting packed full of great features...


File management

  • FTP & Secure FTP (SFTP / FTPS)
  • Browser-based manager

Domain management

  • DNS Hosting
  • DNS Editor

Databases

  • MySQL
  • phpMyAdmin Management

Security

  • Weekly Security Scans
  • Comprehensive Firewall
  • FREE 256-bit SSL certificate included
  • Weekly/realtime file scanning for malicious files
  • Apache mod_security
  • Encrypted cPanel & email access
  • CloudLinux OS separates users completely
  • Password protect directories
  • Restrict access by IP
  • Hotlink/Leech protection
  • "SpamExperts" email antivirus filter
  • Two-Factor Authentication (TFA/2FA)

Software

  • FREE website builder
  • Latest stable cPanel
  • Installatron script auto-installer (200+ apps)
  • PHP: versions 5.2, 5.3, 5.4, 5.5, 5.6 to 7
  • MySQL databases: version 5.5+
  • Git version 2.14.1+
  • phpMyAdmin database manager
  • Ruby on Rails, Perl, Python
  • Apache/Nginx web stack
  • eCommerce ready (with SSL Certificate)
  • Full mod_rewrite support
  • Cron jobs
  • Google analytics + webmaster tools compatible
  • Awstats visitor analytics

Email management

  • POP3 & IMAP
  • Free SSL Encryption
  • Unlimited accounts, forwarders
  • Email catch-all
  • IMAP & POP3
  • Webmail (Horde, Roundcube, SquirrelMail)
  • Secure access (via shared SSL)
  • Free anti-spam service—"SpamExperts"
  • Unlimited mailbox size
  • Mailing lists
  • Email forwarding, catch-all, auto-responders
  • Emails/hour sending limit: Amethyst: 500, Topaz & Ruby: 1,000
  • Up to 50MB attachment size

Network

  • 2Gbps Redundant BGP connectivity
  • 10GE Redundant optical backbone
  • 3 msec transfer time from London
  • Flat design with low latency
  • IPv6 ready

Performance

  • Latest Dell enterprise-grade servers
  • Dual CPUs, 8+ cores.
  • Min. 32GB RAM
  • LiteSpeed Caching
  • Samsung battery backed Solid State Disks (SSD's)

200+ web apps

  • WordPress
  • Joomla
  • Drupal
  • Magento
  • Many more...

Support

  • 100% UK Based
  • Ticket (email) support
  • Telephone support
  • Knowledgebase

Backups

  • Included as standard with all plans
  • Weekly and monthly backups
  • Stored off-server
  • Optional upgrade to R1Soft Pro Backups

Datacentre

  • 24/7 datacenter security by ex-MOD/police staff
  • Covered by CCTV
  • MOD-trained guard dogs
  • 2m barbed wire perimeter fence
  • 3m thick concrete walls
  • N+1 power and cooling

Web hosting FAQs

Yes, WordPress and over 200 web applications are included and fully supported, plus it's really simple to install. Choose between ‘auto install’ on sign up, or install it after you’ve signed up to our cloud hosting packages via cPanel (it only takes 3 clicks!)
It’s dead easy. If you decide to upgrade your plan later on, you do can it directly through our client area. If you’re looking for a more powerful, specialised option and need help choosing, simply contact our support team, who can organise the upgrade and assist with migration to your new server.
We maintain multiple automated backups of your data. Files and databases are backed up regularly and you are able to restore these via a web interface within your hosting control panel (cPanel).
Whether you're looking to move your site from another cPanel hosting provider, a non-cPanel account, or have no idea at all, just head on over to our migrations page for more information.
Yes - if you decide to try us out on a monthly basis and then want to move to an annual or tri-annual subscription to take advantage of the generous discounts available, it’s not a problem. Just let our accounts team know, and we’ll take care of the rest.
Our unlimited plan is designed for small business or personal use. It’s appropriate for the majority of users and we see very few people abusing it. These plans are not suitable for storage of private files or file sharing or for users attempting to resell or host large numbers of websites. Heavy resources users, in terms of disk space, bandwidth, CPU and memory will be contacted to help them upgrade to a more suitable plan or one of our cloud VPS servers. We will never cut you off without warning - but abusers will be suspended to protect our other responsible users.
We accept Visa, MasterCard and American Express credit cards, Visa debit, PayPal, and manual bank transfer.