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    Talk to us: 020 8050 1337 (Monday–Friday 9am – 8pm)
    Business plans have access to 24/7 emergency phone support.
  - Knowledge Base
    Search our extensive archive of guides to help you with your hosting account.
    
    or go directly to our support site:
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Simon Blackler - CEO

UK's Best Website Hosting Provider

In 2002, frustrated by poor service and bad business practices, I created Krystal to provide an “Honest, Reliable & Personal” alternative to the large faceless hosting corporations. We’re named Krystal because the company embodies values often associated with precious crystals, such as quality, rarity and transparency.

Over the last 16 years our unique approach to business has won us a reputation for excellence and a loyal following.
We’re now the largest independent UK web host and are rated the best web hosting company by popular review sites.

We’re in business because we’re passionate about technology and solving problems.
I hope that you’ll join us today and experience the Krystal difference for yourself.

Simon Blackler - CEO

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Active Clients

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Websites Hosted

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Client Interactions

since 2002

Business Hosting

Fully PCI-DSS compliant business hosting with free DDoS protection.

See all plans

Fully PCI-DSS Compliant
Unlimited bandwidth
24/7 Emergency phone support
FREE backups every 4 hours
FREE 256-bit SSL certificates
LiteMage: Optimises Magento performance
Developer friendly: SSH & Git
FREE domain name for life
1.5 Tbps of DDoS protection
Perfect for eCommerce websites!

From only £1.00

For your first month of hosting

60 day money-back guarantee

Cloud Hosting

Everything you need to get your site online, friendly 100% UK-based support.

See all plans

100% SSD cloud hosting
Unlimited bandwidth
Optimised for WordPress & more
FREE regular backups
FREE website builder
Unlimited Emails & Email aliases
Unlimited subdomains & parked domains
1.5 Tbps of DDoS protection
FREE 256-bit SSL certificates
24/7 award-winning tech support

From only £3.99

Per month

60 day money-back guarantee

Cloud VPS

Cloud VPS built on a rock-solid platform with enterprise grade hardware.

Configure your VPS

100% SSD cloud VPS
Unlimited bandwidth
Full root access
FREE dedicated IP
No setup fee
FREE regular backups
Scalable VPS grows as you need
cPanel/WHM available
1.5 Tbps of DDoS protection
24/7 award-winning tech support

From only £9.99

Instant setup, deploy today

60 day money-back guarantee

Transparent, honest support

Our 100% in-house support is ready to assist...

We pride ourselves on offering a hosting support service like no other; polite, knowledgeable, fast and always ready to help.

Tickets

1,761

Total tickets received (last 7 days)

Calls

311

Incoming calls (last 7 days)

Live Chat

2

Live Chat operators online now

Some more stats from the past 7 days

5 hours

Avg ticket resolution time

8 minutes

Avg call duration

1,565

Live chats

58%

Tickets solved in 1 response

30 seconds

Target hold time

13 minutes

Avg Chat duration

Live

View more live stats

See how we're honest & transparent in everything we do.

Get in touch if you have any questions about our hosting:

Contact support Start a live chat