UK's Best Cloud & WordPress Hosting Provider

In 2002, frustrated by poor service and bad business practices, I created Krystal to provide an “Honest, Reliable & Personal” alternative to the large faceless hosting corporations. We’re named Krystal because the company embodies values often associated with precious crystals, such as quality, rarity and transparency.

Over the last 15 years our unique approach to business has won us a reputation for excellence and a loyal following.
We’re now the largest independent UK web host and are rated the best web hosting company by popular review sites.

We’re in business because we’re passionate about technology and solving problems.
I hope that you’ll join us today and experience the Krystal difference for yourself.

Simon Blackler

Simon Blackler - CEO

Active Clients

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Active Clients

Websites Hosted

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Websites Hosted

Client Interactions

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Client Interactions

since 2002

Transparent, honest support

Our 100% UK based support is ready to assist...

We pride ourselves on offering a hosting support service like no other; polite, knowledgeable, fast and always ready to help.

Connections
Tickets

1,775

Total tickets received (last 7 days)
Phone Calls
Calls

314

Incoming calls (last 7 days)

Live Chat
Live Chat

4

Live Chat operators online now

Some more stats from the past 7 days

Tickets

7 hours

Avg ticket resolution time

Phone Calls

7 minutes

Avg call duration

Live Chat

1,679

Live chats

Tickets

60%

Tickets solved in 1 response

Phone Calls

30 seconds

Target hold time

Live Chat

20 minutes

Avg Chat duration

Live

View more live stats

See how we're honest & transparent in everything we do.

Get in touch if you have any questions about our hosting:

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Krystal Staff